Experts in DevOps and UrbanCode

End User Training

Some like to study on their own.  Some like hands-on classroom training.  Others prefer self-guided workshops. The point is that everybody learns differently. People are just 1 of the 3 pillars that need to be addressed when talking about change.  But- they're the most important piece of the puzzle.  Transforming the method a developer uses to complete his tasks is no easy feat. We're creatures of habit and don't easily break away from what's comfortable.  For this reason, it's imperative that each student is taught in their preferred way to maximize their understanding of new concepts.

Tailoring end user training to unique audience members has a bigger impact on each persons ability to learn. Here are a few tips to ensure your audience gets the most out of training:

  • Teach every student in a way that resonates with them.  This will lead to a better understanding of the concepts.
  • Consider both the new tools that you're instructing on as well as the tools that they know and use today.  Make sure that the transition from one process to the other is seamless.
  • Don't get caught up in all the bells and whistles of the new technology.  Start with the basics and build from there.
  • Use examples derived from the students actual tasks.  Show them how to accomplish the same outcome using the new approach.

By empowering developers to learn in their own way, you can increase their skill and encourage them to embrace new technology and processes.  Effective training leads to higher adoption rates and a shorter learning curve which means you can measure the value earlier in the process.  Remember, investing in a new technology and transforming processes is only effective when it's actually adopted by developers.

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